Privacy Policy

1. Introduction

LearnBe ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system platform, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Account credentials and authentication information
• Profile information including photo, bio, and preferences
• Payment and billing information (processed securely by third-party providers)
• Educational history and certifications
• Communication preferences and marketing choices

2.2 Learning Data

When you use our educational services, we collect:

• Course enrollment and completion data
• Learning progress and performance metrics
• Quiz and assessment results
• Discussion forum posts and interactions
• Study time and engagement patterns
• Feedback and ratings provided

2.3 Technical Information

We automatically collect certain technical information:

• IP address and geolocation data
• Device information (type, operating system, browser)
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Providing access to courses, books, and educational content
• Tracking learning progress and generating reports
• Personalizing the learning experience
• Processing payments and managing subscriptions
• Issuing certificates and credentials

3.2 Communication

• Sending course updates and notifications
• Responding to inquiries and support requests
• Delivering marketing communications (with consent)
• Sending important service announcements

3.3 Improvement and Analytics

• Analyzing usage patterns to improve our services
• Developing new features and functionality
• Conducting research and data analysis
• Ensuring platform security and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email delivery and communication services
• Analytics and performance monitoring
• Customer support and helpdesk services
• Content delivery and hosting

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, including subpoenas, court orders, or government investigations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

6.2 Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

6.4 Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in emails or adjusting your preferences.

6.5 Cookies

You can control cookie preferences through your browser settings, though this may affect functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: