Frequently Asked Questions
Find answers to the most common questions about our courses, enrollment, and platform features.
Categories
General Questions
LearnBe is a comprehensive learning management system that offers online courses, books, and educational resources to help students and professionals advance their skills and careers. We provide high-quality content from industry experts across various fields including technology, business, design, and more.
Getting started is easy! Simply create a free account, browse our course catalog, and enroll in the courses that interest you. You can start with our free courses to get familiar with the platform, then upgrade to premium courses when you're ready.
Yes! We offer a selection of free courses and resources to help you get started. These include introductory courses, sample lessons from premium courses, and educational articles. Free courses are a great way to explore the platform and discover your interests.
Course Enrollment
To enroll in a course, browse our course catalog, click on the course you're interested in, and click the "Enroll Now" button. You'll be guided through the enrollment process, including payment if it's a premium course. Once enrolled, you'll have immediate access to the course content.
Absolutely! Our platform is fully responsive and works seamlessly on all devices including smartphones, tablets, and desktop computers. You can learn anywhere, anytime, and your progress will sync across all devices.
Once you enroll in a course, you have lifetime access to the content. This means you can revisit the materials, review lessons, and access any updates or additional content that may be added to the course in the future.
Payment & Billing
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our encrypted payment system to ensure your financial information is protected.
Yes, we offer a 30-day money-back guarantee on all premium courses. If you're not satisfied with a course for any reason within 30 days of purchase, you can request a full refund. Please contact our support team to initiate the refund process.
Yes, you can purchase courses as gifts for others. During the checkout process, select the "Gift this course" option and provide the recipient's email address. They'll receive an email with instructions on how to access their gifted course.
Certificates
Yes, you'll receive a certificate of completion for each course you successfully finish. Certificates are awarded automatically when you complete all course modules and pass any required assessments. You can download and share your certificates directly from your student dashboard.
Our certificates demonstrate your commitment to learning and skill development. While recognition varies by employer and industry, many professionals have successfully used LearnBe certificates to showcase their expertise and advance their careers. The certificates include verification links to confirm authenticity.
Technical Support
If you're having trouble accessing your course, try clearing your browser cache and cookies, or try accessing the course from a different browser. If the problem persists, please contact our technical support team with details about the issue, and we'll help resolve it quickly.
LearnBe works on any device with a modern web browser and internet connection. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge. For the best video streaming experience, we recommend a broadband internet connection.